By Annette Simmons
This article indicates readers the right way to use the method of "dialogue" to assist teams become aware of and enhance their undesirable communique conduct. It explains the character of debate and why it's so tough to accomplish, and gives a step by step "recipe" for discussion.
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Additional info for A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear & Distrust at Work
We can't make good decisions if we aren't telling each other the truth. And how in the world can we build a team that works well together when we can't even talk to one another? Too many people think it is futile to speak the truth at work. They think that to be honest and authentic is to commit career suicide. " And so they compromise. They keep quiet about "delicate" issues. They avoid the touchy points. And soon enough, subjects that are undiscussable exceed the discussable. All that is left are the inane, superficial, and repetitious details that monopolize our workplace conversations.
1 Ninety-three percent! If we want better communication, don't you think this is a good place to start? We don't simply need to improve the flow of information at work. We need to improve the quality of the information that is flowing. People aren't telling the truth. And it corrupts our systems. It distorts feedback loops. Low-quality information breeds low-quality relationships, low-quality processes, andsurprise, surpriselow-quality products and services. How often do you tell the truth at work?
Research demonstrates that groups suffer "process losses" when performing collectively. Ten smart people in a group don't necessarily translate into a group that is ten times as smart as the individuals in it. Untended, groups usually waste available intellectual resources. Most groups perform well below the capacity of the smartest member. If you've ever felt you might have done better on your own rather than with a group, you may have been right. " Without any intervention, group performance almost always falls below the collective intelligence of the combined group members (forget synergy).
A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear & Distrust at Work by Annette Simmons